Beginners Guide on How To Create An Order On TRUXCARGO

In the dynamic world of e-commerce, efficient logistics management can make all the difference in the success of a business. TRUXCARGO Pvt. Ltd. stands at the forefront of innovative solutions with its AI-enabled shipping platform. This guide serves as your compass, walking you through the process of adding your first order and creating a seamless shipment experience.



TRUXCARGO Pvt. Ltd. stands as a trailblazing AI-Enabled Shipping Platform (SaaS), fortified by decades of profound knowledge and expertise in the field. As a vanguard among rapidly emerging tech-enabled logistics enterprises, the company is dedicated to furnishing unparalleled industry-best pricing in collaboration with premier shipping partners, effectively addressing all your shipping requisites.

Elevating convenience to an elevated realm, TRUXCARGO presents an array of shipping partners, each offering commensurate rates and a plethora of additional features, seamlessly accessible through a unified platform. The company’s commitment to ingenuity has resulted in revolutionary approaches that streamline the eCommerce landscape for sellers, economising crucial time and financial resources. TRUXCARGO liberates sellers from the arduous task of procuring dependable shipping partners, enabling them to direct their focus squarely on amplifying their business.


Steps to Create an Order on TRUXCARGO

1. Getting Started: Update Company Settings

Before delving into the exciting world of shipments, it's important to set your foundation. Begin by navigating to the Company Settings screen. Here, you'll enter vital details such as your company's address and essential government identification numbers like PAN, CIN, and TIN. Ensuring accuracy in this step is crucial as it lays the groundwork for smooth logistics operations.

Importantly, input the address from where you wish your shipments to be picked up. This address holds the key to efficient coordination between you and TRUXCARGO's shipping partners.

2. Adding Your First Order: A Step-by-Step Process

Customer Details: In the journey of creating your first order, the initial step involves providing customer details. Billing addresses are particularly significant for e-commerce shipments. These addresses are typically the same as the consignee's shipping address. Moreover, entering a reference Order ID is mandatory. In case you lack one, any unique number or identifier can be entered to distinguish the order.

Product Details: When shipping a mobile phone, make sure to complete the IMEI/Serial Number field. Otherwise, this step can be bypassed. Provide product details like the product name and a SKU (Stock Keeping Unit) code. If you don't possess a SKU code, any distinctive identifier for the product suffices.

Payment Details: This stage necessitates choosing between a Cash on Delivery (COD) order or a Prepaid order. Choosing the correct payment method is crucial for generating accurate shipping labels. The correct method ensures that the carrier channel partner can effectively handle payments during COD transactions.

With the details in place, click on the "Add Order" button to proceed.

3. Processing Your Order: Navigating the Key Steps

Now that your order is in the system, it's time to process it for shipment. Here's a step-by-step breakdown of the crucial stages:

Dimension and Weight Check: Always double-check the dimensions and weight of the package before proceeding. Accurate measurements are vital for smooth shipment handling.

Generate Invoice: If required, click the "Invoice" button to generate an invoice. This action will transition the order status to "Invoiced."

Select Courier: Compare shipping options with associated prices displayed next to each courier name. Once the preferred courier is selected, move on to the next step.

Generate Label: Click on the "Label" button to generate the shipping label. However, this step requires a balance in your shipping account.

4. Recharging Your Shipping Account

Upon selecting a courier, you'll need to recharge your shipping account. This step is essential to ensure a seamless transaction. After recharging, you'll gain the ability to select the preferred courier for your shipment.

5. Creating Manifest: The Final Step

Manifestation is the pivotal last step in this journey. Manifesting your shipments allows for efficient batch processing and provides proof of successful handover to courier partners. In the "Ready to Ship" state, you'll find your shipments waiting for this crucial step.

Create Manifest: Click the "Create Manifest" button. Ensure you have a print-out handy for reference when handing over the shipment.

6. The Grand Finale: Your Shipment is on Its Way

With the manifest created, your shipment journey is almost complete. Your shipments will move to the "Open" tab, and their status will be "Pickup Scheduled." This signifies that your chosen courier partner will pick up your shipment within 24 hours from the designated address.


Important Things to Keep in Mind While Booking

While the process of creating an order on TRUXCARGO is designed to be user-friendly, there are a few important considerations to keep in mind:

1. Accurate Details: Ensure that you provide accurate and complete details about your shipment. This includes precise dimensions, weight, and any special handling instructions. Providing incorrect information can lead to issues during transportation.

2. Packaging: Proper packaging is crucial to ensure the safety of your items during transit. Use suitable packaging materials and techniques to protect your goods from damage.

3. Service Selection: Choose the shipping partner and service that aligns with your delivery timeline and budget. While express services offer faster delivery, standard options might be more cost-effective for certain shipments.

4. Payment Security: TRUXCARGO prioritises payment security. However, it's always wise to use secure and trusted payment methods to protect your financial information.

5. Communication: Stay in touch with the shipping partner's representative. Clear communication can address any last-minute changes or concerns regarding the pickup and delivery of your package.



Efficient logistics management is pivotal for success in the ever-evolving e-commerce landscape. TRUXCARGO Pvt. Ltd., a pioneering AI-Enabled Shipping Platform, offers innovative solutions for seamless shipping experiences. By leveraging cutting-edge technology, TRUXCARGO empowers sellers with an array of shipping partners, streamlined processes, and comprehensive logistics services. This beginner's guide has illuminated the steps to create an order on TRUXCARGO, from setting up your company details to manifesting shipments. With accurate details, proper packaging, service selection, payment security, and effective communication, TRUXCARGO revolutionises the logistics landscape and enhances the journey for e-commerce entrepreneurs.


Frequently Asked Questions (FAQs)

Q1: How do I track my shipment?

Once your shipment is booked, you'll receive tracking information from the carrier. You can enter this information on the TRUXCARGO website to track your shipment's real-time status.

Q2: What types of goods can I ship using TRUXCARGO?

TRUXCARGO accommodates a wide range of goods, including general cargo, perishables, fragile items, and even hazardous materials. However, certain restrictions and guidelines might apply to specific types of goods.

Q3: Can I get instant quotes on TRUXCARGO?

Yes, TRUXCARGO provides instant quotes based on the information you provide about your shipment. This allows you to compare prices and make an informed decision.

Q4: How can I contact TRUXCARGO's customer support?

TRUXCARGO offers customer support through various channels, including phone, email, and online chat. You can find the contact details on their official website.

Q5: Can I track my package in real-time through TRUXCARGO?

Yes, TRUXCARGO offers real-time package tracking. You can monitor your package's location and status from the moment it's picked up until it's delivered.

Q6: Are there any restrictions on the type of items I can ship through TRUXCARGO?

TRUXCARGO has guidelines and restrictions on certain items, such as hazardous materials. It's important to review their guidelines or contact their support for clarity on what can be shipped.

Q7: Can I change the shipping partner after placing the order?

Generally, TRUXCARGO's system doesn't allow changes to the selected shipping partner after the order is confirmed. It's advisable to review your choice before confirming the order.

Q8: What happens if my package is lost or damaged during transit?

TRUXCARGO partners with reliable shipping companies, but in the rare event of loss or damage, you can typically file a claim through the platform. It's recommended to familiarise yourself with their claim process.