Weight Reconcillation
The Weight Reconciliation tab shows you all the shipments where a weight discrepancy has been raised by the courier.
New Discrepancy: New weight discrepancy generates when there's a difference between your shipment's applied and actual weight.
Dispute Raised: For every new weight discrepancy, a seller has the option to either reject or accept the courier claim. We raise a dispute on your behalf when you reject the applied weight discrepancy.
Discrepancy Accepted: We change the status of your weight discrepancy when you accept the new weight applied by the courier.
Dispute Rejected by Courier: When the respective courier rejects the dispute raised by the seller.
Dispute Accepted by Courier: When the respective courier partner accepts the dispute raised by the seller.
Auto Accept: If a seller doesn't take action, we accept the final weight shared by the courier.
